SMART SUMMIT SCHEDULE

YOUR GUIDE TO THE EUROPE'S LEADING CONNECTED LIVING PROGRAMME
See below the full programme including 6 streams covering all aspects of the Internet of Things (IoT) ecosystem.

Please see the corresponding tabs for each summit accross both days.

Interested in speaking at the 2017 show? Contact Caroline Broderick, Conference Director on +44 (0) 330 335 3900 or email Caroline(at)nexusmediacom.com.


Smart Home Summit

Day 1 - 19th September


08.30 - Registration


09.10 - 09.20 - Chairman’s Welcome
Bill Ablondi, Director Smart Home, Strategy Analytics

09.20 - 09.40 - Smart Home Summit Keynote Presentation

Key Drivers for Smart Home Growth

09.40 - 10.10 - Innovation Panel: Developing New Experiences Fuelled by Technology
- Consumers’ Smart Home purchases are based predominantly on safety, cost saving and lifestyle enhancements
- Identifying key products that meet these criteria
- Which other factors are attracting attention from consumers?
- Designing products around innovative technology advances to enhance smart functionality

Moderator: Nick Graves, CEO, Aquila Europe
Panellists Include:
John Gahagan, Regional Director Northern Europe, Sonos

10.10 - 10.40 - Networking Break and Exhibition Visit

10.40 - 11.00 - Analysing the Competitive Smart Home Landscape - Key Trends and Drivers for Growth

11.00 - 11.30 - Cost Analysis: Can Smart Home Products Really Save Consumers Money?
- Cost is one of the leading factors making Smart Home products prohibitive to a large number of consumers
- Will the cost-savings realised by using Smart Home products outweigh the cost of purchase?
- Identifying key areas for cost saving

Panellists Include:

Gabriel Della-Monica, CEO and Founder, Smart & Blue
Eamon Conway, Managing Director, Climote
Chris George, Head of UK and Ireland Marketing, Electrolux

11.30- 11.50 - Creating a Personalised Experience
- Tailoring the service to individual needs
- Using to better understand the customer and personalise the service
- Integrating the Smart Home device into the consumer lifestyle

11.50 - 12.10 - Selling a Service Not a Product
- Adding to the proposition to make it an essential, must have service
- Is it easier to demonstrate the value of a service than a product?
- Adapting the business model to service as opposed to product sales

Demonstrating the Value of Smart Home Services

12.10 - 12.40 - Critical Debate: Addressing Pain Points in Consumer Living with Smart Home Technology
- Offering new ways to manage day-to-day living more efficiently
- Finding solutions for problems consumers didn’t know existed
- Focus on individuality and personalised solutions

Moderator: Bill Ablondi, Director Smart Home, Strategy Analytics

Panellists Include:
Will Butler, Group Marketing and Innovation Director, ERA Home Security
Thijs Olthof, Co-founder, Slide
Verena Rathjen, CEO Global New Business, LEDVANCE

12.40 - 13.00 - Digital Locks - Convenience, Security and Added Value
- Enhancing consumer lifestyles with digital locks
- Opportunities with Airbnb - adding convenience, removing security concerns
- Assisting the elderly - enabling extended home care
- Driving new opportunities and partnerships with smart technology

13.00 - 14.00 - Lunch

14.00 - 14.30 - Panel Discussion: The Merger of Entertainment and Smart Home
- Home control as a key feature of entertainment systems
- Will entertainment systems take over as home control hubs?
- Adding voice to the mix - enhancing the users’ entertainment experience

Advancing the Technology for Smart Home Enhancement - Making the Smart Home Smarter


14.30 - 15.00 - Artificial Intelligence Panel - Creating an Aware and Intelligent Home
- Enhancing the intelligent home with AI
- Behavioural learning in the home
- Will AI contribute to increased user acceptance of Smart Home services?
- New opportunities, new services made possible with AI in the home

Panel Moderator: David Watkins, Director Connected Home Devices, Strategy Analytics


15.00 - 15.20 - Assessing the Impact of Bluetooth 5 on the Smart Home
- Is Bluetooth 5 the crucial technology update the Smart Home industry has been waiting for?
- The importance of a recognised brand
- Leveraging the ubiquity of bluetooth technology
- What impact could Bluetooth have on the Smart Home Market?

15.20 - 15.40 - Networking Break and Exhibition Visit

15.40 - 16.10 - Connectivity Critique: Why the Smart Home Industry Must Focus on Universal, Open Connectivity
- The dominant technology for the home remains open - assessing key requirements for a strong technology
- Power, range, interoperability? What will be the most important feature for a strong a successful Smart Home technology?
- How important is mesh technology for the Smart Home
- As interoperability improves, will there still be the need for a hub?

Panellists include:

Tobin Richardson, President and CEO, Zigbee Alliance
Samuel Woodward, Customer Education Leader, Lutron

16.10 - 16.30 - 5 Years From Now
Invited Smart Home start-ups present their innovative product or service, followed by a discussion about future trends in the Smart Home industry and expectations 5 years from now.

16.30 - 17.00 - Networking Drinks in the Smart Summit Exhibition

17.00 - Smart Summit Pub Crawl


Day 2 - 19th September

08.30 - Registration

09.10 - 09.20 - Chairman’s Welcome
Bill Ablondi, Director Smart Home, Strategy Analytics


Plenary Sessions

Day 1 - 19th September

08.30 - Registration


10.40 Chairman's Welcome



10.50 - 11.10 Keynote Address: Changing Lives with the Internet of Things
- Detailing the importance of IoT in Tech policy
- IoT and smart technology : integral to the growth of the digital economy
- Partnering opportunities and information exchange
- Attracting citizens, investment and businesses with Smart City services – to a City that works


11.10 - 11.40 How are Key Industries Adapting Business Models to Maximise IoT Potential?
- How can IoT change the core of the business?
- How does IoT manifest itself in different industries, and what will be the impact?
- Getting beyond the limits of IoT by redefining business models
- Putting IoT at the forefront of corporate decisions

Panellists Include:
Dagfinn Wåge, Head of Innovation, Lyse Group, Norway


11.40 - 12.10 Panel Discussion: Blockchain - The Next Big Game Changer?
- Key capabilities of blockchain
- How is blockchain set to revolutionise industries across all sectors of the economy?
- Opening up new business models
- Demonstrating how blockchain aids cost cutting and value add


12.10 - 12.30 Revising the Boundaries of Possibility with IoT


12.30 - 13.00 Panel Discussion: Where do Key Opportunities Lie for the Future of IoT?
- Identifying key IoT challenges to be overcome
- What will drive the success of IoT?
- Which vertical markets will most benefit from IoT?
- How must standards be developed and interoperability enhanced?

Panellists include:
Johnny Voon, Innovation Lead - Digital, Innovate UK


13.00 - 14.00 Lunch

Smart Cities Summit

14.00 - 14.10 Chair’s Welcome

14.10 - 14.30 Smart City Trends
- Key focus areas for Smart City development
- Technology enablers
- Forecasting future trends in Smart City expansion

14.30 - 15.00 Panel: How is Technology Revolutionising the Urban Environment?
- Highlighting innovations in urban living
- How are cities capitalising on advanced technology to provide new services?
- Where do opportunities lie for future city developments?
- Focus on case studies - smart city successes and failings

Panellists Include:

Nina Tellegen, Director, Amsterdam Economic Board
Karl-Filip Coenegrachts, Chief Strategy Officer, City of Ghent

15.00 - 15.20 Evolving the Role of the Citizen
- Transitioning the citizen from subject to active participant in smart city planning
- New strategies for citizen engagement
- Citizen data at the heart of city transformation: when and how should it be used?
- Citizen buy-in to data sharing and city transformation

15.20 - 15.40 Networking Break and Exhibition Visit

Collaboration and Partnerships

15.40 - 16.10 Collaboration Discussion: Thinking in Unison - Collaboration for Cohesive Solutions
- Joining the silos: public to public and public to private knowledge sharing

- Collaboration for innovation
- Sharing experiences and feedback across departments to develop new, relevant products
- Transforming the way problems are solved

Moderator: Seppo Haataja, Director Business Development, City of Tampere and Director, Open & Agile Smart Cities initiative

Panellists Include:
Gerd Seehuus, Triangulum Coordinator, Stavanger Kommune

16.10 - 16.30 Partnering and Open Innovation
- Opensource solutions for innovation generation
- Partnering across sectors for expanded service development
- Growing the Smart City ecosystem

16.30 - 17.00 Networking Drinks in the Exhibition

Day Two - 20th September 2017

08.30 Registration

Data Collection, Sharing and Analysis

09.30 - 09.40 Chair’s Welcome

09.40 - 10.00 Data Collection for Smart City Success
- Integrating sensors into street furniture, vehicles and devices at home

- Collecting data from all aspects of life
- How best to capture the data?
- Securing permission for data collection and use

10.00 - 10.30 Sharing Data to Enhance Urban Living
- Improving decision-making through the use of data

- Better understanding the citizen and how they interact with city infrastructure
- How data can be used to empower citizens
- Using data to unlock a more efficient city
- How is data changing and creating opportunities for SMEs and entrepreneurs?
- Data sharing for maximum benefit
- Setting up and understanding data sharing agreements

Panellists include:
Raj Mack, Head, Digital Birmingham
Professor Chunming Rong, University of Stavanger

10.30 - 11.00 Networking Break and Exhibition Visit

Key Technology Advances

11.00 - 11.20 Connecting the Smart City
- Assessing the connectivity options

- Technology advances contributing to a better connected society
- Ensuring open connectivity for city collaboration

11.20 - 11.50 Panel: Connectivity and Interoperability to Meet Current Societal Challenges
- Enhancing interoperability and connectivity across the Smart City

- Developing the standards to ensure compatibility
- Is there a bigger role for telcos to play?
- Key considerations for technology selection
- Impact of AI on the Smart City

11.50 - 12.10 Introducing AI to the Smart City
- What opportunities will AI present for new Smart City services?

- Understanding the capabilities of AI
- Discussing potential AI scenarios
- Empowering citizens with AI

12.10 – 12.40 Panel Discussion: Maximising the Potential of Living Labs to Accelerate Smart City Developments
- Using Innovation zones to test the viability of new technologies for Smart City services

- What makes a success of living labs?
- Fostering innovation and development in city test beds
- Why it makes sense to develop a Smart University campus as a living lab

Panellists Include:
Gemma Ginty, Head of Urban Futures, Future Cities Catapult

Smart Services in the Smart City

12.40 – 13.00 Building Resilient Cities to Address Modern Threats
- Identifying modern-day threats to cities and citizens

- How can technology counter terror attacks?
- Educating citizens to threat potential and prevention
- Applying advanced technology to current societal challenges

13.00 – 14.00 Lunch

14.00 – 14.30 Panel Discussion: Understanding Public Sector Challenges
- Identifying key areas suited to smart transformation

- Where are the main challenges for the public sector?
- Developing a circular city for a more competitive city economy and enhanced city living
- How can city leaders use technology to address key pain points?
- Focus on efficiencies, cost-saving and sustainability

Panellists Include:
Ian Jones, Solutions Architect (Smart Cities), City of Leeds
Wayne Hubbard, Chief Operating Officer, London Waste and Recycling Board

14.30 – 15.00 Transport Panel: The Future of Urban Transport
- Developing the technology and infrastructure to support vehicles and transport of the future

- Integrating sensors and smart technology for monitoring and data collection
- Monitoring congestion, speed and emissions
- Using realtime information for realtime responses, to reduce costs and time
- Enhancing safety measures and improving incident detection

Panellists include:
Ray King, UTMC Manager, Newcastle City Council
Seppo Haataja, Director, Business Development, City of Tampere

15.00 – 15.30 Panel: The Role of the Smart City in Addressing Climate Change
- Identifying key services that address impact environmental concerns

- How smart technology can limit environmental impact

Panellists Include:
Barbara Mohlendick, Director, City of Cologne
Gustaf Landahl, Head of Department, CIty of Stockholm

Towards the City of the Future

15.30 – 16.00 Moving Towards the Automated City
- Driverless cars, automated deliveries - how far will automation go in the city?

- Drones for deliveries
- Artificial intelligence for further automation

16.00 Close of Smart Cities Summit


Plenary Sessions
Day One - 19th September


09.30 Registration

10.40 Chair’s Welcome

10.50 - 11.10 Keynote Address: Attracting Citizens, Investment and Businesses with Smart City Services - to a City that Works
- Detailing the importance of IoT in Tech policy
- What IoT and Smart Technology mean for business at home and globally
- Smart City developments, partnering opportunities and information exchange

11.10 - 11.40 How are Key Industries Implementing IoT to Change their Core Focus?
- How can IoT change the core of the business?
- Getting beyond the limits of IoT by allowing it to transform the nature of the company
- Putting IoT at the forefront of corporate decisions, not buried in the background

11.40 - 12.10 Panel Discussion: Blockchain: The Next Big Game Changer?
- Key capabilities of blockchain
- How is blockchain set to revolutionise industries across all sectors of the economy?
- Opening up new business models
- Demonstrating how blockchain aids cost cutting and value add

12.10 - 12.30 Revising the Boundaries of Possibility with IoT

12.30 - 13.00 Panel Discussion: Where Do Key Opportunities Lie for the Future of IoT?
- Identifying key IoT challenges to be overcome
- What will drive the success of IoT?
- Which vertical markets will most benefit from IoT?
- How must standards be developed and interoperability enhanced?

13.00 - 14.00 Lunch

Smart Insurance Summit

14.00 - 14.10 Chair’s Welcome

14.10 - 14.30 Key Trends and Opportunities in IoT for Insurance Providers
- How is IoT disrupting the insurance industry?
- Where do opportunities lie for insurance providers to capitalise on IoT?
- Key drivers for IoT in insurance
- Positioning for success with IoT

Jessica Hernandez, Research Associate, Lux Research

14.30 - 15.00 Panel: Using Technology to Get Closer to the Customer and Add Value
- How is technology changing the relationship between insurer and insured?
- Consumer engagement opportunities with IoT
- Technology creating a more comprehensive view of the customer
- Personalising the insurance process

Panellists include:
Leigh Calton, Head of R&D, Ageas UK
Nick Walker, Director Connected Solutions, RAC

15.00 - 15.20 Is there an Opportunity for Insurance Companies to Aggregate Multiple Home Automation Systems?
- Could insurance companies take a pivotal role in the Smart Home ecosystem?
- Positioning for Smart Home dominance
- Partnerships with ecoystem leaders
- Leveraging trusted brand names and customer relationships

15.20 - 15.40 Networking Break and Exhibition Visit

15.40 - 16.00 Smart Home Insurance - Win-Win for Provider and Customer
- Why it makes sense for insurance providers to partner with Smart Home device manufacturers
- Reducing risk, preventing damage
- Helping customers manage risk faster and more easily

16.00 - 16.30 Playing a Key Role in the Smart Home Ecosystem - New Partnerships, New Revenues
- Developing new partnerships with Smart Home device manufacturers
- Getting closer to the customer and encouraging loyalty
- New revenues from new customers and new services

Panellists Include:

Cecilia Sevillano, Head of Partnerships Smart Home, Swiss Re

16.30 Networking Drinks in the Exhibition

17.00 Smart Summit Pub Crawl

Day Two - 20th September

09.00 Exhibition Open

11.00 -11.10 Chair’s Opening Remarks

11.10 - 11.30 Learning from Connectivity Outside the Smart Home
- Lessons from vehicle telematics experience
- Connecting wearables for healthcare
- What can Smart Home insurance providers learn from other industries?

11.30 - 11.50 Where are Insurers Seeing the Benefit of Implementing IoT?
- Being more informed to price risk
- Developing preventative solutions based on actionable data
- Demonstrating the ROI of IoT in insurance
- Potential for IoT to reduce insurance fraud
- Focus on the benefits to the insured and an enhanced customer relationship

11.50 - 12.10 How are New Technologies Necessitating Change in the Insurance Industry?
- What impact are new technologies having on the insurance industry?
- How are insurers dealing with driverless cars for example?
- How are consumers affected by the increase of data available to insurance companies?

12.10 - 12.40 Panel: Adding Value to the Insurance Proposition
- Transforming insurance from a necessity to a value-added service
- Where can insurers add value?
- Working with small margins to reduce cost - focussing on value-add as a differentiator
- Developing new products based on extended knowledge of customer needs
- Using artificial intelligence to add value
- Adding a tangible benefit to the consumer

Panellists Include:
Steve Hales, Head of Connected Insurance, Generali
Alex Marples, Commercial Director, Domestic and General

12.40 - 13.00 Collecting and Analysing Data
- Sensors for data collection
- Personalising the service and response based on collected data
- Pro-actively handling claims and managing incidents
- Managing the risk

13.00 - 14.00 Lunch

14.00 - 14.20 Creating an Economically Viable Smart Insurance Solution
- Challenges of working with small margins
- Offering subsidised technology or as part of the subscription
- Partnering for value-add and cost-efficiency
- Examining the cost-saving potential of Smart Homes for insurance companies

14.20 - 14.40 Increasing Transparency in the Insurance Industry with AI

Sam Foreman, Innovation Manager, Aviva

14.40 - 15.00 What Role will VR Play in the Insurance Industry?

15.00 - 16.00 Networking Roundtable Discussions

16.00 Close of Conference



Plenary Sessions

Day One – 19th September



09.30 Registration

10.40 Chairman’s Welcome

10.50 - 11.10 Keynote Address: Attracting Citizens, Investment and Businesses with Smart City Services - to a City that Works
- Detailing the importance of IoT in Tech policy
- What IoT and Smart Technology mean for business at home and globally
- Smart City developments, partnering opportunities and information exchange

11.10 - 11.40 How are Key Industries Adapting Business Models to Maximise IoT Potential?
- How can IoT change the core of the business?
- How does IoT manifest itself in different industries, and what will be the impact?
- Getting beyond the limits of IoT by redefining business models
- Putting IoT at the forefront of corporate decisions

Panellists Include:

Dagfinn Wåge, Head of Innovation, Lyse Group, Norway

11.40 - 12.10 Panel Discussion: Blockchain: The Next Big Game Changer?
- Key capabilities of blockchain
- How is blockchain set to revolutionise industries across all sectors of the economy?
- Opening up new business models
- Demonstrating how blockchain aids cost cutting and value add

12.10 - 12.30 Revising the Boundaries of Possibility with IoT

12.30 - 13.00 Panel Discussion: Where Do Key Opportunities Lie for the Future of IoT?
- What will drive the success of IoT?
- Which vertical markets will most benefit from IoT?
- How must standards be developed and interoperability enhanced?

Panellists include:

Johnny Voon, Innovation Lead - IoT, Innovate UK

13.00 - 14.00 Lunch

Smart Utilities Summit

14.00 - 14.10 Chair’s Welcome

14.10 - 14.30 How Is IoT Transforming Traditional Utility Business Models?
- Adapting the business model to reflect the impact of IoT
- How are IoT and smart services transforming energy production and delivery?

Dagfinn Wåge, Head of Innovation, Lyse Group

14.30 - 15.00 Panel: Identifying and Seizing the Opportunities Enabled by IoT
- How can utilities maximising the opportunities enabled by IoT?
- Developing new services as a result of IoT
- Identifying IoT use cases
- Re-engaging with the customer
- Maximising efficiencies and reducing costs

15.00 – 15.20 Smart Water Networks with IoT

Jeremy Heath, Innovation Manager, Sutton and East Surrey Water

15.20 - 15.40 Networking Break and Exhibition Visit

15.40 - 16.00 Facilitating Distributed Energy with IoT
- The role of IoT in distributed energy
- Enabling realtime communication and information sharing
- Facilitating energy storage and distribution
- Community energy and IoT

Rosie McGlynn, Director of New Energy Services, Energy UK

16.00 - 16.20 Predictive Maintenance in Power Production
- The role of IoT in predictive maintenance
- Realtime monitoring
- Reducing downtime
- Securing equipment

16.30 - 17.00 Networking Drinks Reception in the Exhibition

17.00 Smart Summit Pub Crawl

Day Two - 20th September 2017

09.00 Exhibition Open

11.00 - 11.10 Chair’s Welcome

Smart Grid, Smart Meters

11.10 - 11.40 Panel Discussion: How is IoT Enabling Flexibility in the Smart Grid?

- Transforming the operational efficiency of the smart grid
- Enabling increased flexibility dependant on demand
- Introducing the technology advances specific to smart grid enhancement
- Smart Grid at the heart of the Cities of the Future
- Creating more sustainable, smarter cities with smart energy

Panellists Include:

Erik Nygard, CEO and Co-Founder, Limejump

11.40 - 12.00 Using Digital Technology to Enable More Efficiency in the Grid
- Enabling additional services to be offered to the customer
- Providing the customer with more information
- Smart grid – smart charging
- Impact of the smart grid on smart city capabilities

Customer Relationship

12.00 - 12.30 Panel: Leveraging IoT to Engage Better with the Customer
- Getting closer to the customer with IoT
- Opening up two-way conversations and enhancing consumer engagement
- Using customer data to personalise the experience
- Working out the best tariffs and services for the individual

Panellists Include:

Simon Briggs, Innovation Manager, Ecotricity

12.30 - 12.50 Generating Energy Savings with IoT
- Automated systems for energy efficiency
- Reducing consumption and thus costs
- Creating comfortable homes and sustainable lifestyles
- Giving customers control of usage and cost

Rami Piik, Vice President Smart Home Solutions, Fortum

13.00 - 14.00 Lunch

14.00 - 14.30 Panel: What is the role of Utilities at the Heart of the Smart Home
- Why it makes sense for utilities to take a central role in the Smart Home?
- Do utilities have customer trust and confidence?
- Focussing on comfort, cost-reduction and lifestyle - key drivers for smart home take-up
- Personalised services for the individual

14.30 – 15.00 Energy Panel: Bringing New Approaches to Energy Saving in the Smart Home
- How are smart products changing the direction of energy saving?
- Putting the customer in control of energy management
- Assessing cost saving potential
- Smart Storage solutions
- Detailing smart energy products and services in the smart home

15.00 – 16.00 Networking Roundtable Discussions



Plenary Sessions

Day One - 19th September 2017

09.30 Registration

10.40 Chairman’s Welcome

10.50 - 11.10 Keynote Address: Attracting Citizens, Investment and Businesses with Smart City Services - to a City that Works
- Detailing the importance of IoT in Tech policy
- What IoT and Smart Technology mean for business at home and globally
- Smart City developments, partnering opportunities and information exchange

11.10 - 11.40 How are Key Industries Implementing IoT to Change their Core Focus?
- How can IoT change the core of the business?
- Getting beyond the limits of IoT by allowing it to transform the nature of the company
- Putting IoT at the forefront of corporate decisions, not buried in the background

11.40 - 12.10 Panel Discussion: Blockchain: The Next Big Game Changer?
- Key capabilities of blockchain
- How is blockchain set to revolutionise industries across all sectors of the economy?
- Opening up new business models
- Demonstrating how blockchain aids cost cutting and value add

12.10 - 12.30 Revising the Boundaries of Possibility with IoT

12.30 - 13.00 Panel Discussion: Where Do Key Opportunities Lie for the Future of IoT?
- Identifying key IoT challenges to be overcome
- What will drive the success of IoT?
- Which vertical markets will most benefit from IoT?
- How must standards be developed and interoperability enhanced?

13.00 - 14.00 Lunch

Smart Retail Summit

The Retail track will focus on two key areas around Connected Technology :

  1. Using Connected Technology to Increase Revenues and Customer Loyalty
  2. Connected Devices - a new Product Line


14.00 - 14.10 Chair’s Welcome

Using Connected Technology to Increase Revenues and Customer Loyalty

14.10 - 14.30 Prevailing Technology Trends in the Retail Industry
- Using technology to change the retail experience
- Selling new products resulting from connected technology
- Forecasting trends in the retail industry

Julija Bainiaksina, Co-founder and Director, The Dandy Lab

14.30 - 15.00 Panel Discussion: Revolutionising the Customer Experience with Connected Technology
- Developing a personalised experience
- New ways to connect with the customer in-store and online
- Enabling real-time interaction
- Omni-channel strategy and how to merge the best of online and offline retail
- How should retailers deal with external influences and rising competition from eCommerce, together with customers demanding better experiences?

Panellists Include:
Mustafa Khanwala, Co-Founder and CEO, Mishipay

15.00 - 15.30 Panel Discussion: The Power of Data in Retail
- Collecting and managing good quality data
- Increasing efficiency with enhanced data visibility
- Fine-tuning data analytics in retail
- The value of real-time data
- Predictive analytics

15.30 - 15.40 Networking Break and Exhibition Visit

15.40 - 16.00 How Can AI Change the Retail Experience?
- How is AI being adopted into retail strategies?
- AI revolutionising the online retail experience
- Personalising the instore experience
- What is the future of AI in retail?

16.00 - 16.30 VR Panel: Transforming How People Shop
- How are VR and AR technologies transforming how people shop?
- Enhancing the brand experience
- Creating a whole new world in the smallest space
- Is there real revenue potential in retail from VR?

16.30 - 17.00 Networking Drinks in the Exhibition

17.00 Smart Summit Pub Crawl


Day Two - 20th September 2017


09.00 Exhibition Open

Connected Devices - A New Product Line

11.00 - 11.30 Panel: Assessing the Routes to Market - Operator, Retailer, DIY Store
- Key USPs for each route to market
- Does a mix of the three work best or is one channel preferable?
- Different target groups, different pricing models - creating competition


Moderator: Adam Simon, Global Managing Director Retail Business Development, Context and Chairman, Smart Home and Building Association
Panellists Include:
Jutta Peinze, Marketing Director, Sengled
Katy Liddell, Director of Digital Commercial Development, O2
Katrina Mills, Audio and Connected Home Buyer, John Lewis

11.30 - 12.00 The Omnichannel Approach: Analysing the Consumer Shopping Cycle
Analysing the impact on the consumer of each player in the purchasing and installation process

12.10 - 12.30 Developing Connected Products as a Growing Revenue Stream
- Understanding the range of connected products available for the home
- Which products are most appealing to consumers?
- Sourcing the products that make a difference to consumer lifestyles, and that customers will engage with

12.30 - 12.50 Educating the Sales Team to Sell Smart Home Products
- Sales training specifically for Smart Home products
- Selling a service alongside a product
- DIY v Installation - options for the sales team
- Incentivising the sales team to sell Smart Home products

13.00 - 14.00 Lunch

14.00 - 14.20 Where Do Opportunities Lie for Retailers to Connect to the Smart Home Ecosystem?

14.20 - 14.40 Selling Smart Home Products Online
- How can online channels compete with the hands-on concept store experience?
- Are online retailers able to sufficiently convey the benefits of Smart Home products
- Where do online sales win over in-store?

14.40 - 15.10 Retailers Debate: Which Retail Strategies are Achieving Success in Smart Home Sales?
- What is working well for retailers for Smart Home products?
- Assessing contrasting channel strategies
- Is there a need for hands-on demonstration or will online purchasing survive?
- How are retailers educating consumers?

15.10 - 15.40 Will an Increase in DIY installable products be an Inflection Point for Smart Home Uptake?
- Are off the shelf purchases more attractive than complex products requiring professional installation?
- How important is a modular offering?
- Do consumers prefer to break into their Smart Home purchases step by step?
- Does installation increase the level of automation in the home?

16.00 Close of Retail Smart Summit



Plenary Sessions

Day One – 19th September

09.30 Registration

10.40 Chairman’s Welcome

10.50 - 11.10 Keynote Address: Attracting Citizens, Investment and Businesses with Smart City Services - to a City that Works
- Detailing the importance of IoT in Tech policy
- What IoT and Smart Technology mean for business at home and globally
- Smart City developments, partnering opportunities and information exchange

11.10 - 11.40 How are Key Industries Implementing IoT to Change their Core Focus?
- How can IoT change the core of the business?
- Getting beyond the limits of IoT by allowing it to transform the nature of the company
- Putting IoT at the forefront of corporate decisions, not buried in the background

11.40 - 12.10 Panel Discussion: Blockchain: The Next Big Game Changer?
- Key capabilities of blockchain
- How is blockchain set to revolutionise industries across all sectors of the economy?
- Opening up new business models
- Demonstrating how blockchain aids cost cutting and value add

12.10 - 12.30 Revising the Boundaries of Possibility with IoT

12.30 - 13.00 Panel Discussion: Where Do Key Opportunities Lie for the Future of IoT?
- Identifying key IoT challenges to be overcome
- What will drive the success of IoT?
- Which vertical markets will most benefit from IoT?
- How must standards be developed and interoperability enhanced?

Panellists include:

Johnny Voon, Innovation Lead - Digital, Innovate UK

13.00 - 14.00 Lunch

LPWAN World Forum

14.00 – 14.10 Chairman’s Opening Remarks

Alex Davies, Analyst and Editor of Rethink IoT, Rethink Technology Research

14.10 – 14.30 LPWAN Market Trends and Analysis
- Market growth and future projections
- Key growth drivers and influencers
- Technology options and advances
- Where do challenges lie to achieving growth potential?

Michele Mackenzie, M2M and IoT Solutions Programme, Analysys Mason

14.30 – 15.00 Panel Discussion: Weighing up the Pros and Cons – Licensed and Unlicensed Options
- How much advantage will come from the current availability of unlicensed options?
- Have unlicensed operators capitalised enough on their head-start?
- How important is familiarity and trust for the telcos?
- To what extent will privacy of private networks win customers?
- Comparing total cost of ownership of the various options
- Will fear of making the wrong choice hold customers back?
- Who will survive long term?

15.00 – 15.20 Creating Game-Changing Opportunities with LPWAN
- What opportunities are raised by LPWAN?
- Driving IoT innovation
- Detailing the transformational qualities of LPWAN
- Upgrading wireless broadband to LPWAN
- Which applications/services are enabled by LPWANs?

15.20 – 15.40 Networking Break and Exhibition Visit

15.40 – 16.00 Deploying a Hybrid Model – LPWAN and Cellular
- Covering all bases with a hybrid model
- Network upgrades and deployment
- Enhancing indoor/outdoor coverage

16.00 – 16.30 Panel Discussion: Matching the Technology with the Application
- Not one technology fits all use cases
- Addressing the strengths of key technologies to support specific applications
- Developing the business case based on the technology selection

Panellists include:
Yunus Mussa Mayat, Enterprise Architect and Information Manager, City of Bradford Metropolitan District Council

16.30 – 17.00 Networking Drinks in the Exhibition

17.00 Smart Summit Pub Crawl

Day Two - 20th September 2017

08.30 Registration

09.30 - 09.40 Chair’s Welcome

09.40 - 10.00 Making a Solid Business Case for LPWAN
- Detailing money-saving, money-generating LPWAN applications
- Making commercial choices on more than just “nice to have” solutions
- What will convince Board Members to invest in LPWAN?

10.00 - 10.30 Developing a Business Case to Justify the Technology Hype
- Where to make money from LPWANs
- Connectivity revenues are low so revenues must come from the application
- Offering a full package – connectivity + application + service
- The need for significant volumes
- How to demonstrate that the investment will generate returns
- Options for a risk-reward model

Moderator: Michele Mackenzie, M2M and IoT Solutions Programme, Analysys Mason

10.30 - 11.00 Networking Break and Exhibition Visit

11.00 – 11.20 Can LPWANs Meet Their Full Potential Without One Universal Standard?

William Webb, CEO, Weightless

11.20 – 11.50 Panel Discussion: How to Achieve Economies of Scale in LPWAN
- Low cost is a key selling point for LPWAN devices but the lowest price point will only be achieved with economies of scale
- How to scale up and achieve the low price points
- Low-price data essential for scaleability
- Government funding is available for trials but how is this evolving to commercial deployments?
- What is the role of university research projects in LPWAN trials and funding?

Panellists include:
Alex Gluhak, Head of Technology, IoT Lead, Digital Catapult

11.50 – 12.10 Where will LPWANs Save Money for Local Authorities and City Councils?
- Where will councils invest?
- Focus on the big ticket items – education, NHS, social care, transport etc
- Supplementing with “nice to have” value-added services once the infrastructure is in place

12.10 – 12.40 Panel Discussion: Partnerships and Collaboration to Maximise LPWAN Success

Panellists include:
Tony Moretta, CEO, Digital Jersey

12.40 – 13.00 Connecting IoT Assets Globally
- Expanding the global reach
- Creating specific solutions for individual problems
- Remote tracking and monitoring across the globe

13.00 – 14.00 Lunch

14.00 – 14.20 Addressing Security Concerns Around LPWANs
- How secure are the private and public networks?
- What is being done to allay security concerns?
- Where do key security fears lie?

14.20 – 14.50 Panel Discussion: Enhancing the Customer Experience with LPWA Technology
- Adding value to the product – transforming product to service
- Enhancing the value by adding data analytics
- Increasing the value with additional AI capabilities
- Digital lock-in : increasing customer loyalty

Panellists include:
Pauline Issard, Founder, Trackener

14.50 – 15.10 Managing the Device Lifecycle
- Provisioning – ensuring the device will work out of the box
- Device management
- Ensuring devices are secure
- Managing updates

15.10 – 15.30 Why Location Could be the Killer Service for LPWANs
- The potential for accurate location capabilities combined with LPWANs to revolutionise the logistics sector
- Comparison between TCO levels of LPWAN and cellular tracking solutions
- Increasing efficiency, lower costs
- Outlining the technology
- Detailing geolocation and tracking use cases

15.30 – 15.50 Looking Beyond the Technology to Understand what will Make LPWAN Successful
- Where is the value in LPWAN?
- Looking up the value chain to achieve new revenues
- Top end applications regardless of technology

15.50 – 16.30 LPWAN Discussion Tables

16.30 Close of Conference

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